For business clients
Plan the work. Coordinate the details.
Services, locations, lead times, communication and handovers: practical answers for working with LiefoHeld.Which service fits my assignment?
Choose delivery services for food and goods collected from a pickup point. Choose parcel delivery for receiving parcels and delivering them on planned routes. BF3 is the service for escorting heavy transport. These services are intended for business clients.
Which operating locations can I enquire about?
LiefoHeld’s registered office is in Hamburg. For delivery work and parcel routes, name the city or route area. For BF3, give the starting point, destination and route. The homepage map helps you choose a location. We agree the locations covered by each assignment together.
How much notice should I give?
Get in touch once you have a location and timeframe in mind, even if some details are still open. Route size, time windows and handover points affect planning; BF3 also requires route and transport details. Mention any fixed dates in your first message.
What information helps you prepare a quote?
Share the service, location or route, timeframe and an approximate volume, such as routes, stops or parcels. Mention any special pickup or handover arrangements. Your email address and a short message are enough for first contact; we can discuss the remaining details together.
How do we communicate during an assignment?
A clear operating plan includes contacts on both sides, how to reach them and how changes are reported. These arrangements are agreed for the assignment. Tell us how your dispatch team works and which updates it needs.
How are handovers and records organised?
Start with the pickup and handover points, time windows and responsible contacts. The service scope sets out the records or updates your operation needs. Tell us about existing requirements or systems so the handover fits your workflow.
Can I enquire about recurring work?
Planned and recurring parcel routes are part of the parcel delivery service. Describe the route area, intended days or time windows and expected volume. For other recurring delivery work, also include the pickup and handover points.
Let’s discuss your operation.
Share the service, location and timing you have in mind. A short message is enough to get started.
Cookie Preferences
These cookies are required for basic website functionality and cannot be disabled.
Help us understand how visitors interact with the website.