B2B service profiles

Which service profile fits your contract?

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Delivery operations · B2B contract

Contracted B2B Delivery Operations

For platforms, logistics and retail companies looking to contract operational delivery work to a business partner.

Before first contact

The key points up front.

What can be enquired about, what information is enough and what a message does not yet confirm.
Which service fits my assignment?

Choose delivery services for food and goods collected from a pickup point. Choose parcel delivery for receiving parcels and delivering them on planned routes. BF3 is the service for escorting heavy transport. These services are intended for business clients.

Which operating locations can I enquire about?

LiefoHeld’s registered office is in Hamburg. For delivery work and parcel routes, name the city or route area. For BF3, give the starting point, destination and route. The homepage map helps you choose a location. We agree the locations covered by each assignment together.

How much notice should I give?

Get in touch once you have a location and timeframe in mind, even if some details are still open. Route size, time windows and handover points affect planning; BF3 also requires route and transport details. Mention any fixed dates in your first message.

What information helps you prepare a quote?

Share the service, location or route, timeframe and an approximate volume, such as routes, stops or parcels. Mention any special pickup or handover arrangements. Your email address and a short message are enough for first contact; we can discuss the remaining details together.

How do we communicate during an assignment?

A clear operating plan includes contacts on both sides, how to reach them and how changes are reported. These arrangements are agreed for the assignment. Tell us how your dispatch team works and which updates it needs.

B2B contact

Describe the business requirement briefly.

An email address and short message are enough for the initial review. Scope, timing and prerequisites are assessed afterwards.